Shipping Policy

Welcome to Crownstore London.
We are committed to delivering your orders safely and as quickly as possible.

Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on weekends or public holidays.
• During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

• United Kingdom: 5–12 business days
• United States & Canada: 7–15 business days
• Europe: 7–15 business days
• Australia & New Zealand: 8–18 business days
• Rest of the World: 10–20 business days

Delivery times may vary depending on customs, local carriers, weather conditions, or high seasonal demand.

Shipping Cost

• We offer free shipping on selected products and promotions.
• Shipping charges (if applicable) will be calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 2–5 days for tracking information to update.

Customs & Import Taxes

Customers are responsible for any customs duties, taxes, or import fees that may apply according to their country’s regulations.

Lost or Delayed Packages

If your order is significantly delayed or lost in transit, please contact us at:

Email: support@crownstorelondon1.com

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct before placing an order.
We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions regarding shipping, feel free to contact our support team:

Crownstore London
📧 support@crownstorelondon1.com

Thank you for shopping with Crownstore London.